Care+ — Annual Website Maintenance Plan

Care+ — The Premium Website Maintenance Dubai Businesses Choose

The Care+ plan is Lava Prints’ mid-tier website maintenance Dubai SMEs choose when their website is critical to revenue. If your site processes orders, captures leads, or represents your brand to customers daily, basic maintenance isn’t enough. Care+ delivers proactive monitoring, faster response times, and the strategic input that keeps your site performing.

Best for:

• E-commerce businesses generating revenue through their online store
• Service businesses where leads come through website forms
• Businesses running paid ads to their site (where downtime costs real money)
• Established businesses where the website represents the brand to clients and partners
• Anyone who needs faster response than email-only support

What’s included in Care+:

Everything in Care, plus:

• Weekly site check-ins (not just monthly) — we catch issues before you do
• 3 hours of content edits per month (vs 1 hour in Care)
• WooCommerce maintenance: product updates, payment gateway monitoring, checkout flow checks
• Performance optimization (monthly review of page speed, image compression, caching)
• Priority email support (response within 4 business hours)
• WhatsApp support channel for urgent issues
• Quarterly strategy report: traffic trends, conversion analysis, recommendations
• Plugin and theme premium license management (we track expirations)
• Google Analytics and Search Console review (monthly)
• Form testing and lead capture verification (monthly)
• Mobile experience audit (quarterly)
• SSL and security scan reports (monthly)

What’s NOT included in Care+:

• Major redesigns or new feature builds (see our Execute package or a custom quote)
• Ongoing SEO content writing (see Growth tier for that)
• Paid ads management or strategy
• Social media management
• Photography or design work beyond the included edit hours
• 24/7 emergency response with guaranteed SLAs (see Growth tier)

Why Care+ over Care:

The jump from Care (AED 3,500) to Care+ (AED 8,500) is justified when your website is part of your revenue engine. If your site goes down for 4 hours on Care (email-only support, 24-hour response), that could cost a busy e-commerce store thousands of dirhams in lost sales. Care+ catches those issues during the weekly check-in before they cost you, and the 4-hour response window means we’re on it within hours, not the next day.

For a typical e-commerce business doing AED 50,000/month online, the AED 5,000 difference between Care and Care+ pays for itself if it prevents even a single half-day outage during a busy period.

Why pay annually instead of monthly:

When you pay annually upfront (AED 8,500), you effectively get 2 months free compared to monthly billing (which would total AED 10,200 over the year at AED 850/month). Monthly billing isn’t currently offered — annual upfront keeps our admin overhead low and lets us pass the savings to you.

Renewal is annual. We’ll email you 30 days before your renewal date with a renewal invoice. No auto-renewal, no surprise charges.

Why Lava Prints for your website maintenance Dubai:

Lava Prints DMCC has operated from Dubai (JLT, Cluster X, X3 Tower) since 2012. We run lavaprintshop.com on the same WordPress, Flatsome, and WooCommerce stack we maintain for clients — meaning every fix or update we do for you is something we’ve already done dozens of times on our own platform. For e-commerce maintenance specifically, we’re maintaining our own active WooCommerce store every day, so we know what breaks and how to fix it fast.

Process:

1. Purchase this plan and we’ll contact you within 1 business day
2. Onboarding call (30-60 min) to understand your site, your business, and your priorities
3. Initial site health audit (free as part of Care+)
4. We address any immediate issues found in the audit
5. Weekly maintenance begins immediately
6. You receive a monthly summary plus quarterly strategy report

Available to sites we didn’t build:

Care+ isn’t limited to Lava Prints clients. If you have an existing WordPress or WooCommerce site (built by anyone, hosted anywhere) and need professional maintenance, this plan works. The only requirement: your site must be on WordPress (with WooCommerce supported).

Need something different?

If your site doesn’t need this level of attention, our Care plan (AED 3,500/year) covers the essentials. If you need ongoing SEO content, A/B testing, and 24/7 emergency response, our Growth plan (AED 20,000/year) is the right choice.

Have questions about this website maintenance Dubai businesses trust? WhatsApp us at +971 50 425 5360 — we’ll discuss whether Care+ is right for your site.