Care — Annual Website Maintenance Plan

Care — Our Most Trusted Website Maintenance Plan Dubai Businesses Rely On

The Care plan is Lava Prints’ entry-level website maintenance plan Dubai SMEs choose for peace of mind. Your website needs ongoing attention — software updates, security patches, daily backups, performance monitoring — to keep running reliably. Care handles all of it for AED 3,500/year.

Best for:

• Business website owners (5-10 pages) who want professional maintenance without ongoing surprises
• Sites built on WordPress, Flatsome, or custom WordPress installs
• Owners who occasionally need small content updates but don’t have time to manage the technical side
• Anyone tired of plugin update notifications, security warnings, or “your site is down” emails

What’s included in this website maintenance plan:

• WordPress core updates (monthly or as security patches release)
• Plugin updates and compatibility checks (monthly)
• Theme updates (monthly or as released by theme developer)
• Daily automated backups stored off-site (30-day retention)
• 24/7 uptime monitoring with email alerts if your site goes down
• Security plugin configuration (Wordfence or equivalent)
• Malware scanning (monthly)
• 1 hour of content edits per month (text updates, image swaps, small layout tweaks)
• Database optimization (quarterly)
• SSL certificate monitoring and renewal alerts
• Email support response within 24 hours on business days
• Monthly maintenance summary report

What’s NOT included in Care:

• Major redesigns or new features (see our Execute package or a custom quote)
• New page builds beyond the monthly hour
• E-commerce specific maintenance (see Care+ tier for that)
• SEO content writing or strategy
• Paid ads management
• 24/7 emergency response (see Growth tier for that)

Why pay annually instead of monthly:

When you pay annually upfront (AED 3,500), you effectively get 2 months free compared to monthly billing (which would total AED 4,200 over the year at AED 350/month). Monthly billing isn’t currently offered — annual upfront keeps our admin overhead low and lets us pass the savings to you.

Renewal is annual. We’ll email you 30 days before your renewal date with a renewal invoice. No auto-renewal, no surprise charges — you decide each year whether to continue.

Why Lava Prints for your website maintenance plan Dubai:

Lava Prints DMCC has operated from Dubai (JLT, Cluster X, X3 Tower) since 2012. We run lavaprintshop.com on the same WordPress, Flatsome, and WooCommerce stack we maintain for clients — meaning every fix or update we do for you is something we’ve already done dozens of times on our own platform. We know the bugs before they bite.

Process:

1. Purchase this plan and we’ll contact you within 1 business day
2. We collect access details: hosting login, WordPress admin, FTP/SFTP if needed
3. We do an initial site health audit (free as part of Care)
4. We address any immediate issues found in the audit
5. Monthly maintenance begins on the calendar month following purchase
6. You receive a monthly summary email of what we did

Available to sites we didn’t build:

Care isn’t limited to Lava Prints clients. If you have an existing WordPress site (built by anyone, hosted anywhere) and need professional maintenance, this plan works. The only requirement: your site must be on WordPress (with WooCommerce optional). We currently don’t maintain Shopify, Wix, Squarespace, or custom non-WordPress platforms.

Stack up your protection:

If your business depends more heavily on your website, consider upgrading to:

• Care+ (AED 8,500/year) — adds e-commerce maintenance, weekly check-ins, 3 hours edits/month, priority support
• Growth (AED 20,000/year) — adds ongoing SEO, monthly strategy call, A/B testing, unlimited edits, 24/7 emergency response

Have questions about this website maintenance plan Dubai SMEs trust? WhatsApp us at +971 50 425 5360 — we’ll discuss whether Care is right for your site.